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However, definition, as "the concepts, methods and applications involved in ICT are constantly evolving on an almost daily basis.&quo...

However, definition, as "the concepts, methods and applications involved in ICT are constantly evolving on an almost daily basis."^[3] The broadness of ICT covers any product that will store, retrieve, manipulate, transmit or receive information electronically in a digital form, e.g. personal computers, digital television, email, robots. For clarity, Zuppo provided an ICT hierarchy where all levels of the hierarchy "contain some degree of commonality in that they are related to technologies that facilitate the transfer of information and various types of electronically mediated communications".^[4] Skills Framework for the Information Age is one of many models for describing and managing competencies for ICT professionals for the 21st century.^[5]